All articles
Warranty & Claims
Warranty info, defects, submit a claim & more.
General Information
Jonak products come with a manufacturer’s warranty, which covers any defects in materials and workmanship for a specified period. However, this warranty does not cover damages resulting from normal wear and tear or misuse of the footwear. If you have
How do I submit a claim?
Authorization is necessary for all claims. To request one, please contact us with the following details;. Upon receiving your information, we will respond based on your specific case.
I received a defective item!
If you have identified defects in one or more of the items ordered, you can proceed with a return request by Contacting Us. Please note that it is mandatory to provide some pictures;